Kaydeen Laird

Kaydeen Laird has worked for the association since 2003. She oversees all education initiatives. Kaydeen is responsible for the execution of all webinars and professional certification programs, including FenestrationMasters and InstallationMasters. Opinions expressed are the author's own and do not necessarily reflect the position of the National Glass Association or Glass Magazine.

Leadership Means Having Strong Soft Skills, Too

In the FGIA Education Department, we talk about the labor shortage and continuing education all the time. But another integral facet of education that doesn’t always get as many headlines is the importance of leadership skills.