Online customer delivery system

For auto glass shops, Glass.net represents a steady flow of new business, says Al Levenson, shop care manager for the Walla Walla, Wash., company. Consumers who visit Glass.net can get three quotes from local auto glass companies. When they choose a quote and place an online order or make a phone call, they are linked directly to the shop they’ve chosen. Customers’ choice is not based only on price, Glass.net officials explain, but on ratings from previous customers, available services and custom marketing messages from each shop. Auto glass shops report the jobs they get from Glass.net are as profitable, if not more, than jobs from traditional sources, they say. “Glass.net advisers spend time on the phone with shops,” says Levenson. “We help them optimize their account to receive the most business possible.”

www.glass.net