Where is your Mindset?

Do you have a “Can Do” company or a “Can’t Be Done” company? That simple change in phraseology can make or break your entire company. It can set you apart from the competition either way.

It all comes down to mindset. What is the mindset you as leaders of your organization convey to the rest of the team? What does the rest of the team echo? Enforce an absolute ban on the use of “can’t.” Transform “can’t” into “can do.”

A “can do” attitude says, “I know there must be a way, and we will figure it out.” You add value to your customer relationships by going the extra mile and working to make things happen. Your customers will respect and appreciate you just for trying. If you become transparent and ask for their participation and involvement to help solve the issue, an even deeper bond will form, and this will carry over into every aspect of your relationship.

Change your mindset, change your company. Stand out from the crowd and adopt a “can do” attitude. Accept the challenge, and transform your organization.  

Chad Simkins is director of sales and marketing, new ventures at Guardian Glass, guardianglass.com. He can be reached at csimkins@guardian.com

The opinions expressed here are those of the individual author and do not necessarily reflect those of the National Glass Association, Glass Magazine editors, or other glassblog contributors.

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