Pictured: Crystal Window & Door Systems' production facility in New York City.
Crystal Window & Door Systems’ flagship production facility in New York City is fully operational and able to provide all services. Regarding employees, customers, vendors, and others entering the facility, the company continues to follow all guidelines from the Centers for Disease Control and Prevention, Occupational Safety and Health Administration, and the New York State Health Department.
“Our 25 product lines and our support services in New York are available for our trade customers, including quotations, order execution, counter sales, production, shipping, delivery, order pick up, engineering and design, and technical consultation,” says Steve Chen, president of Crystal. “Like all manufacturers, we have had a few issues with supply chains which impacted production. However, these are being resolved and for the most part our suppliers have done a great job. So, moving ahead, we are ready to provide everything our trade customers, design and construction professionals, and the real estate community need for their fenestration projects.”
Crystal’s other national manufacturing locations in Chicago; Riverside, California; Scranton, Pennsylvania; and Union, Missouri, are also at full operation. All Crystal production facilities are essential businesses and have been providing windows and doors for healthcare facilities, emergency projects, affordable housing, government buildings, and other essential business projects throughout the pandemic.
“It was a very difficult time here in New York, but we rose to the challenge,” says Chen. “Combined with Crystal’s national production capabilities we were able to adjust and continue to manufacture products throughout the crisis. As all construction projects restart and planned projects move forward, we want our trade customers and others in the design, construction, and property management fields to know we are available for quotations, consultation, and to take and produce orders.”
