Lisa Chambers was identified by franchise research firm, Franchise Business Review, as one of its 2024 Franchise Rock Stars. Chambers was selected from hundreds of nominations from brands that participated in Franchise Business Review’s franchisee satisfaction research.
The Franchise Rock Stars were nominated by their franchise brand’s leadership in one of eight categories as franchisees who set admirable examples when it comes to leadership, business acumen, financial and professional success, and contributing to their community. Categories included: Giving Back, Women, Millennials, Veterans, Family-Owned, Freshmen, Top-Performers and Multi-Unit Owners.
What people are saying
“There are so many stories of inspiring franchise owners who are living their dreams of successful business ownership. Each franchisee brings unique abilities, values and skills to their franchise brand,” says Eric Stites, founder and CEO of Franchise Business Review. “We’ve seen that most successful franchise owners demonstrate an incredibly strong work ethic, a deep passion for their businesses and a real commitment to their communities. Our Rock Star Awards are for those who truly go above and beyond in some special way. These individuals are truly assets to their company—and their passion resonates throughout the entire brand.
"Despite facing significant challenges, especially in a male-dominated industry, Lisa's resilience and determination have been truly commendable. Initially, she struggled with being taken seriously in her role as an estimator and handling vendor relations. These early hardships were often overwhelming, and her frustration was palpable during many of our phone conversations," says Rob Lopez, vice president of franchise business development, The Glass Guru.
Chambers' experience
In 2023, The Glass Guru of Mason, Ohio, achieved its best year yet with a revenue of $995,825.92, and is poised to surpass the $1 million mark in 2024. Chambers' nomination comes on the heels of ending the first quarter 41% over Q1 2023.
Chambers' previous professional experience includes 11 years of teaching preschool and later with Tender Hearts Home Care, where she cared for the elderly and spearheaded their marketing efforts. In 2017, Lisa purchased The Glass Guru of Mason, Ohio.
Chambers serves on The Glass Guru’s Franchise Advisory Council, a group of diverse and experienced franchise owners who work to advise the headquarters team on a variety of initiatives.